Shipping & Handling
SHIPPING
We currently ship everywhere in the US, including Alaska as well as Canada, Mexico, Australia, Europe and a total of over 200 countries. The shipping methods offered during checkout may differ based on your shipping address and items selected.
We offer Economy (5-8 business days) at $6.99 on all domestic orders (no minimum order total). If you need your order sooner, you can select Standard Shipping or Express Shipping for $15.99 and $24.99, respectively.
If your order amount is qualified for free shipping at a certain amount listed on our website, your shipping cost will be waived. More details please see our latest website announcement.
Domestic Shipping (U.S. Only)
|
Shipping Method |
Shipping Rate |
Min. Order Value |
Delivery Speed |
|
Economy |
$6.99 |
$0.00 |
5-8 Business Days |
|
Economy |
Free |
$75.00 |
5-8 Business Days |
|
Standard |
$15.99 |
$0.00 |
3-4 Business Days |
|
Express |
$24.99 |
$0.00 |
1-2 Business Days |
Canada & Mexico
We offer Economy international shipping (5-8 business days) for Canada and Mexico, and the rates are listed below. If your order is exceed $250 USD, your shipping fee will be waived.
|
Shipping Method |
Shipping Rate |
Min. Order Value |
Delivery Speed |
|
Economy |
$15.00 |
$0.00 |
5-8 Business Days |
|
Economy |
Free |
$250.00 |
5-8 Business Days |
|
Express |
$35.00 |
$0.00 |
1-2 Business Days |
REST OF THE WORLD
Your shipping fees will be calculated based on the destination and weight of your product at the check out page. We offer various shipping methods for International shipping, and it will be provided during checkout.
INTERNATIONAL TAXES + DUTIES
Prices reflected on Vive Jewelry do not include taxes and duties. Customers are responsible for paying any taxes and duties due during package delivery. If a package is refused by the customer and is not returned to us, we're not able to provide a refund.
TRACKING ORDERS
When your order is ready to be shipped, you will receive a shipment confirmation e-mail with tracking information to the email address provided during checkout. Please check your spam folder as sometimes it can be misplaced. In addition, you can track your order by visiting vivejewelry.co and heading to the My Account section, login, and refer to your recent orders.
Vive Jewelry is not responsible for lost or stolen packages. Please ensure you provide a correct and safe delivery location when purchasing with vivejewelry.co. If you would like insurance on your package, you may select priority shipping, as USPS provides the customer $100 insurance for lost packages.